Terms & Conditions

1. Introduction

Welcome to ROBOSTAR IMPEX PRIVATE LIMITED (“Company”, “we”, “our”, “us”) — India’s trusted provider of full-body intelligent massage wellness solutions.

By accessing or using our website www.robostar.co.in, you agree to comply with and be bound by these Terms & Conditions. If you do not agree, please do not use this website.

2. Eligibility

You must be 18 years or older to use this website or purchase products.

By placing an order, you confirm that you are legally capable of entering into a binding contract under Indian law.

3. Products & Pricing

All product prices are listed in INR and are inclusive of GST unless explicitly stated otherwise on the product page.

We reserve the right to change pricing without prior notice.

We make every effort to display product images, specifications, and descriptions accurately. Minor variations may occur due to display settings or manufacturing updates. Our massage chairs are precision-engineered and the final product may carry slight cosmetic differences from promotional images.

4. Orders & Payments

Orders are confirmed only after successful payment is received.

We reserve the right to cancel orders due to pricing errors, stock unavailability, or suspected fraudulent activity. In such cases, a full refund will be initiated within 5–7 working days to the original payment method.

Payments are processed securely via our payment gateway partner. The Company does not retain your card or banking credentials.

5. Shipping & Delivery

Delivery timelines provided at checkout are estimates. Actual delivery may vary based on your location, product availability, and third-party courier conditions.

We are not liable for delays caused by courier partners, natural disasters, or other force majeure events.

Risk of loss passes to the customer upon delivery to the provided shipping address.

6. User Responsibilities

By using this website, you agree not to:

• Use the website for any unlawful purpose or in violation of any applicable Indian law
• Attempt to hack, disrupt, or damage the website or its underlying infrastructure
• Provide false, misleading, or fraudulent information during registration or checkout
• Use our brand, logos, or product images without prior written consent

7. Intellectual Property

All content on this website — including the RoboSTAR name, logo, product images, descriptions, and design — is the exclusive property of ROBOSTAR IMPEX PRIVATE LIMITED and is protected under applicable Indian and international intellectual property laws.

No content may be reproduced, distributed, published, or commercially exploited without prior written permission from the Company.

8. Limitation of Liability

To the maximum extent permitted by law, the Company shall not be liable for:

• Indirect, incidental, or consequential damages arising from product use or website access
• Loss of profits, business, or data
• Personal injury resulting from misuse of our massage chair products contrary to provided instructions

Our total liability in any matter shall not exceed the amount paid by you for the specific product in question.

9. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of India. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana.

10. Changes to Terms

We reserve the right to update these Terms & Conditions at any time without prior notice. Continued use of the website after any changes constitutes your acceptance of the revised terms. We encourage you to review this page periodically.

11. Contact Us

For any questions regarding these Terms & Conditions, please reach out: